Legal Documents - Access Policy
How we provide access to your personal information...
Purpose
The purpose of this Policy is to set out how Rohan Trading
Company will provide access to your personal information.
The Access Policy is part of our Privacy Policy and our
desire to provide for, maintain and give effect to your
right to privacy.
Overriding principles
At all times conduct under this Policy will be governed
by the following principles:
- All requests for access will be treated seriously.
- All requests will be dealt with promptly.
- All requests will be dealt with in a confidential manner.
- Your request to access your personal information will
not affect any commercial arrangements between you and
Rohan Trading Company.
How to obtain Access?
We will provide access by allowing you to inspect, take
notes of or receive copies or print outs of the personal
information that we hold about you. To obtain access please
make your request in writing to [insert details]our Privacy
Officer. Our contact details are: Rohan Trading Company
C/- PO Box 4388, Penrith 2750, Telephone: (02) 4724 1000,
Facsimile: (02) 4730 1132.
For security reasons you will be required to put your
request in writing and provide proof of your identity. This
is necessary to ensure that personal information is provided
only to the correct individuals and that the privacy of
others is not undermined.
When will Access be denied?
Access will be denied if:
- the request does not relate to the personal information
of the person making the request;
- providing access would pose a serious and imminent threat
to the life or health of a person;
- providing access would create an unreasonable impact
on the privacy of others;
- the request is frivolous and vexatious;
- the request relates to existing or anticipated legal
proceedings;
- providing access would prejudice negotiations with the
individual making the request;
- access would be unlawful;
- denial of access is authorised or required by law;
- access would prejudice law enforcement activities;
- access discloses a 'commercially sensitive' decision
making process or information; or
- any other reason that is provided for in the National
Privacy Principles.
- If we deny access to information we will set our reasons
for denying access. Where there is a dispute about your
right of access to information this will be dealt with
in accordance with our Grievance Policy.
Time
We will take all reasonable steps to provide access or
the information requested within 14 days of your request.
In situations where the request is complicated or requires
access to a large volume of information, we will provide
access or the information requested within 30 days.
Rohan Trading Company reserves
the right to review, and if necessary, change this Policy
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